Legal

Privacy Policy

Last updated: June 2025

This Privacy Policy describes how Huaxin Printing Co., Ltd. ("Huaxin Printing," "we," "us," or "our") collects, uses, and protects information obtained through our website and business communications.

Who We Are

Huaxin Printing Co., Ltd. is a B2B integrated solution provider specializing in professional book printing and board game manufacturing, headquartered at No. 12 Huanping Road, Shenzhen, China. We serve publishers, distributors, museums, galleries, and other institutional clients worldwide.

This website (huaxinprinting.com) is operated solely for business-to-business (B2B) purposes. We do not engage in retail transactions or consumer-facing commerce. All information collected through this website relates exclusively to business representatives and professional enquiries.

For the purposes of applicable data protection laws, Huaxin Printing Co., Ltd. is the data controller responsible for the personal information described in this policy.

Information We Collect

We collect information in the following ways:

Information You Provide Directly

  • Contact form submissions - name, company name, job title, business email address, phone number, country, and the content of your message or project enquiry.
  • Email and phone communications - information shared when you contact us directly by email at info@huaxinprinting.com or by phone.
  • Trade show and event interactions - business cards or contact details exchanged at industry events, trade fairs, or exhibitions.
  • Business relationship data - billing addresses, shipping addresses, and procurement-related information provided during the course of a business engagement.

Information Collected Automatically

  • Usage data - pages visited, time spent on pages, referring URLs, and navigation paths.
  • Device and technical data - IP address, browser type and version, operating system, screen resolution, and device type.
  • Cookies and similar technologies - session cookies, analytics cookies, and preference cookies as described in Section 6.

Note: We do not collect sensitive personal data (such as health information, financial account details, or government ID numbers) through this website. All information collected relates to professional business contexts.

How We Use Your Information

We use the information we collect for the following purposes:

Responding to Enquiries

Replying to quote requests, project consultations, and general business enquiries submitted via our contact form or email.

Managing Business Relationships

Administering ongoing client accounts, production orders, project communications, and delivery coordination.

Website Analytics

Understanding how visitors use our website so we can improve content, navigation, and the overall user experience.

B2B Marketing Communications

Sending relevant industry updates, product capability announcements, or follow-up information to business contacts who have expressed interest.

Legal & Compliance

Meeting legal obligations, enforcing contractual agreements, and protecting the rights and safety of our business and partners.

Service Improvement

Analysing aggregate feedback and usage patterns to improve our manufacturing services, communication processes, and website functionality.

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist with website hosting, email delivery, CRM systems, and analytics. These providers are contractually bound to process data only on our behalf and in accordance with this policy.
  • Logistics & Fulfilment Partners: Shipping and freight partners who require delivery address and contact information to complete order fulfilment on behalf of our clients.
  • Legal Requirements: When required by law, regulation, court order, or government authority, or when necessary to protect our legal rights and the safety of our operations.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, personal data may be transferred as part of that transaction, subject to equivalent privacy protections.

Cookies & Analytics

Our website uses cookies and similar tracking technologies to enhance functionality and understand how our site is used.

Types of cookies used on this website
Cookie Type Purpose Required
Essential Enable core website functionality, form submissions, and session management. Always On
Analytics Collect anonymised data on page views, traffic sources, and user behaviour (e.g., Google Analytics). Optional
Functional Remember language preferences, form field entries, and similar user preferences. Optional

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of this website. For more information on managing cookies, visit allaboutcookies.org.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

  • Enquiry and contact data from the website contact form is retained for up to 2 years from the date of last contact, unless a business relationship is established.
  • Active client data is retained for the duration of the business relationship and for a period of 7 years thereafter, to comply with financial, tax, and contractual record-keeping obligations.
  • Analytics data is retained in anonymised or aggregated form and does not identify individual users.
  • Marketing opt-out records are retained indefinitely to ensure we honour your preferences.

International Data Transfers

Huaxin Printing is headquartered in Shenzhen, China. As a company serving clients globally -- including in the European Economic Area (EEA), the United Kingdom, the United States, and other regions -- personal data may be transferred to and processed in China or other countries where our service providers operate.

Where we transfer personal data from the EEA or UK to a country that does not have an equivalent level of data protection, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or rely on other lawful transfer mechanisms.

By submitting your information through our website or engaging with us as a business contact, you acknowledge that your data may be processed in jurisdictions outside your own country.

Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Restriction

Request that we limit the processing of your data in certain circumstances.

Right to Data Portability

Receive your data in a structured, machine-readable format where technically feasible.

Right to Object

Object to processing based on legitimate interests, including direct marketing communications.

Right to Withdraw Consent

Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@huaxinprinting.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection supervisory authority.

Data Security

We implement appropriate technical and organisational security measures to protect personal information against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption for data transmitted through our website
  • Access controls limiting data access to authorised personnel only
  • Regular review of data handling practices and security procedures
  • ISO 9001:2015 and ISO 14001 certified operational processes

While we take all reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any data security incidents in accordance with applicable law.

Children's Privacy

This website is intended solely for business professionals and is not directed at children under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately at info@huaxinprinting.com and we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acknowledgement of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below.

Address

No.12 Huanping Road
Shenzhen, China

Huaxin Printing Co., Ltd. -- No.12 Huanping Road, Shenzhen, China. We aim to respond to all privacy-related enquiries within 30 calendar days.